Vander Farmers Gift Card

Shipping

Welcome to Vander Farmers! We are committed to providing you with the highest quality American Wagyu Beef and ensuring a pleasant shopping experience. To maintain transparency and foster a positive customer-seller relationship, we have established the following store policies:

Product Quality

• We guarantee that all of our American Wagyu Beef has no hormones or antibiotics.
• We use best-in-class technology and sustainable farming methods to ensure the delivery of the highest quality F1 American Wagyu, a crossbreed between Japanese Black Cattle and Holsteins, a breed of dairy cows.
• We ensure that our Wagyu beef is properly stored and packaged to maintain its freshness and quality during transit.

Shipping and Delivery

• We offer shipping services to the specified delivery address provided by the customer during the checkout process.
• Shipping costs, estimated delivery times, and available shipping methods are clearly stated on our website.
• We aim to process and dispatch orders promptly, ensuring your order reaches you in optimal condition.
• In the event of any delays or issues with the delivery, we will notify the customer and work toward a resolution.

Pricing and Payment

• Prices for our Wagyu beef products are clearly indicated on the website and are subject to change without prior notice.
• We accept secure online payments through major credit cards, debit cards, and other authorized payment gateways.
• All prices are displayed in the local currency, and any applicable taxes or fees will be added during the checkout process.

Please note that these store policies are subject to change, and we encourage you to review them periodically. If you have any questions, concerns, or feedback, please don't hesitate to contact us at info@vanderfarmers.com Happy shopping, and enjoy the exceptional taste of Vander Farmers American Wagyu Beef!

Returns

Vander Farmers does not accept returns because our items are perishable. However, if the product is damaged in transit, kindly contact us at info@vanderfarmers.com within 48 hrs of delivery so we can investigate the situation and/or the unsatisfactory process you experienced.

We aim to deliver nothing but the best for our customers and want to know if we did something wrong so we can make it right.

The arrival of your product frozen is not guaranteed by Vander Farmers. We do our best to ensure the product arrives in the best condition possible by using a combination of dry ice and frozen gel packs. If you are purchasing a product to consume at a date more than a few weeks away, we suggest upgrading to one of our expedited shipping services (UPS Next Day Air, or UPS 2nd Day Air).